How does the cat lounge work?

The Cat Lounge is a magical place to hang out with 18 free roaming feline friends. You are welcome to bring snacks and drinks from our café into the lounge. While we can’t guarantee the moods of the cats, we will allow only a limited amount of people at a time into the lounge to give everyone the best chance at having maximum cat interaction.

We do take walk-ins, but since we can not guarantee a spot, we strongly encourage you to make a reservation below!

WHAT TO KNOW BEFORE YOU VISIT

[this stuff is important]

AGES | Kids must be at least 5 years of age. Groups may bring one child who is not a member of their immediate family but they must be over 5 years old and have a waiver signed online in advance. Teens 15-18 may visit without a parent or guardian present, but must have a waiver signed online in advance.

RATES | The cat lounge entry is $10 for non-members and $5 for members. Having 18 living beings on site 24/7 is expensive and this helps us keep our adoption and foster programs running!

MEMBERSHIP | Membership is only $25 for one year per household. Members may apply their discounted entry rate of $5 to anyone visiting with them. Read more about how to become a member or make reservations as a member by clicking here. 

CANCELLATIONS | Due to changes in processing fees, we can no longer refund bookings. If you are unable to attend when you have scheduled time in the cat lounge, we ask that you let us know as soon as possible and we will happily reschedule you to come on a day that works better for you. Since our capacity is extremely limited, rescheduling needs to be completed at least 24 hours in advance. If you do not yet know when you will be able to come in, you can still call us and we will make the necessary notes to ensure that your bookings are rescheduled when you are ready to do so.

WAIVERS | Anyone entering the cat lounge must sign a waiver. During your first visit, we'll check you in and get a waiver signed. After that, we'll keep your waiver on file for one year and you'll just need to do a quick check in when you arrive. Minors must have a parent or guardian sign a waiver. For minors visiting without their parent or guardian present, please make sure the waiver is signed in advanced by clicking here.

TIME LIMITS | Please arrive 15 minutes before your scheduled appointment time to complete check in before your reservation start time.

BOOKING | All of our reservations go through our online system, link below. We can help you reserve a spot in person but can't take reservations over the phone to ensure security with sensitive payment information. 

ALLERGIES | If you have cat allergies, have no fear visiting the upstairs, which is fully separated from the cat lounge. If you have food allergies, please let your Purrista know when you order! 

LOOKING TO ADOPT? | Read about our adoption process! We recommend applying in advance as we may not be able to process same day adoptions.

PARKING | Our lot behind the building is completed! We have 8 spaces that can be accessed via the alley through Henry or Dutoit. You can also use street parking on Dutoit, Henry, High or LaBelle. Please avoid parking in M+R Electric's lot across the street to help us be good neighbors!

ACCESSIBILITY | The ramp for entry is on the north side with easy access from the parking lot. The first floor is accessible, including both bathrooms and the cat lounge airlock and upper cat lounge area. There are stairs leading from the upper cat lounge to the lower cat lounge. 

VISITING WITH KIDS?

Kids must be at least 5 years of age. Groups may bring one child who is not a member of their immediate family but they must be over 5 years old and have a waiver signed online in advance. Teens 15-18 may visit without a parent or guardian present, but must have a waiver signed online in advance.

We have additional guidelines to follow for those booking with kids, so please make sure to read our policies before booking by clicking below.